One Crew. One Call. From Trench to Tap.
Water and sewer line work scares homeowners for good reason — it's underground, it's urgent, and it sounds like it'll take three companies and a month to sort out. At PlumbCrazy, it doesn't work that way. We own our excavation equipment and handle the full job ourselves: diagnosis, permitting, digging, repair or replacement, and backfill. No subcontracted excavators. No hand-offs. One licensed master plumber overseeing the work start to finish.
What's Underground Is Usually Your Responsibility
Most homeowners don't know this until they're standing next to a wet spot in the yard or a backed-up drain: the water line and sewer line running from your house to the street or to the county main are typically your property, your maintenance, and your repair bill. The county owns the main — you own the connection to it.
That line runs underground through your yard, and when it fails, it needs a licensed master plumber and a permit to fix it legally. We've been pulling permits and working with Harford and Baltimore County on water and sewer connections since 1986. If there's any question about where the county's responsibility ends and yours begins, we'll give you a straight answer before any work starts.
Underground Plumbing Services We Handle In-House
Every service below is performed by our own crew, with our own equipment, under a licensed master plumber. No subcontractors. No scheduling gaps between the dig and the fix.
- Water main repair and replacement — from the meter to the house, including full line replacement when repair isn't the right call
- Sewer main repair and replacement — partial repairs, full replacements, and trenchless options where conditions allow
- Sewer main jetting — high-pressure hydro jetting to clear grease, roots, and years of buildup from main lines
- Septic line snaking, cleaning, and replacement — for rural and semi-rural properties on private septic systems
- Excavation and utility work — we own the equipment and operate it ourselves, which keeps the job on one schedule and one invoice
Why Owning Our Own Equipment Changes Everything
When an excavation plumber in Maryland subcontracts the digging, you get two schedules, two crews, and two sets of priorities. If something doesn't line up, you're the one waiting. We bought our own excavation equipment specifically to avoid that problem. Our plumbers and our equipment show up together, work together, and finish together.
That's not common in this area. Most plumbing companies around Harford and Baltimore County call a separate excavation contractor and coordinate around their availability. We don't. It's one of the reasons jobs that take other outfits a week take us considerably less.
Financing That Covers What's Underground
Water and sewer line replacement is one of the most expensive repairs a homeowner faces — and one of the hardest to finance. Most lenders won't touch underground utility work. We offer FTL financing specifically because it covers these jobs, including water lines, sewer lines, and water heater replacements. If the cost is the obstacle, ask us about payment options before you assume you can't move forward.
We also offer $100 off any water or sewer line replacement on jobs of $2,000 or more. Stack that with financing and the number gets a lot more manageable.
What to Expect When You Call Us About a Line Problem
We know you're probably not in a great situation when you're searching for an excavation plumber in Maryland. Here's how we handle it:
Diagnosis First
We assess the problem — whether that's a wet yard, a drop in water pressure, a sewer backup, or a septic issue — and tell you plainly what's failing and why. You'll know what we're recommending and what it costs before anything gets approved.
Permitting and Coordination
Underground work requires permits. We handle the permit process with Harford and Baltimore Counties so you don't have to navigate it yourself. We coordinate the inspection schedule and keep you informed.
Dig, Repair, and Restore
Our crew digs with our equipment, completes the repair or replacement under a licensed master plumber, and backfills the trench. We're not done until the job passes inspection and the yard is put back together.
40 Years on These Lines
PlumbCrazy has been working on water mains, sewer mains, and underground utility lines in Harford County since 1986. Owner Steve Bogan has been in the plumbing trade for nearly 50 years. The plumbers on our crew have worked alongside him for decades — several for more than 20 years. When we say we know these systems, we mean it in the most literal sense: we've dug up and repaired lines in neighborhoods across this county going back four decades.
We've won Harford Magazine's "Best Of" award every year from 2015 through 2025. We have nearly 800 Google reviews at a 4.9-star average. Those numbers reflect a lot of jobs done right on work that most homeowners never want to think about again.
Common Questions About Water and Sewer Line Work
How do I know if the water or sewer line problem is mine to fix or the county's?
Generally, the line from your house to the point where it connects to the county main is your responsibility. The county owns the main itself. The exact boundary can vary depending on your municipality and the age of your system. We've worked with Harford and Baltimore County on these connections since 1986 — call us and we'll help you figure out whose line it is before you spend anything.
Does water and sewer line replacement require a permit in Maryland?
Yes. Underground utility work involving water mains and sewer mains requires a permit and inspection in Harford and Baltimore Counties. We handle the permit process as part of the job. You don't need to coordinate that yourself.
Can you replace a sewer line without tearing up my entire yard?
In some cases, yes. Trenchless repair and lining options exist depending on the condition and configuration of the line. We'll assess what the pipe looks like and tell you honestly whether a trenchless approach is viable or whether open excavation is the right call. We own the equipment for both.
What does water main replacement cost in Harford County?
The cost depends on the length of the line, soil conditions, depth, and whether the connection to the county main needs to be re-established. It's a wide range, and we won't quote a number before we know what we're dealing with. What we will do is give you a clear price before any work is approved — and we offer $100 off on qualifying jobs plus FTL financing if you need it.
Do you handle septic line work for homes not on public sewer?
Yes. We snake, clean, and replace septic lines for properties on private septic systems throughout northern Harford County and the surrounding rural areas. If you're not sure whether your system qualifies, call us and we'll sort it out.
Ready to Talk About What's Going On Underground?
If your water pressure has dropped, your yard is wet, your drains are backing up, or you've gotten a notice from the county, call us. We'll tell you what's happening, what it takes to fix it, and what it costs — before you commit to anything.
(410) 679-7575 — office hours 8:00 am to 4:30 pm, Monday through Friday. After-hours and weekend emergencies are handled through the same number by an on-call technician.
